What happened
The Car Saw Her 5.6 Seconds Out and Never Braked
- Detection: the system detected Herzberg 5.6 seconds before impact but never classified her as a pedestrian or predicted her path.
- Braking: the design did not allow emergency braking to reduce a collision and relied on the operator to intervene.
- Operator: the backup operator was looking at her phone and looked up about one second before impact.
- Oversight: NTSB cited Uber's inadequate safety culture and Arizona's weak oversight of testing.
Timeline
The Federal Crash Rule Came Three Years Later
| Date | Event | Source |
|---|---|---|
| March 18, 2018 | An Uber self-driving test SUV strikes and kills Elaine Herzberg as she crosses a road in Tempe, Arizona | NTSB |
| March 26, 2018 | Governor Doug Ducey suspends Uber's self-driving tests in Arizona | Engadget |
| March 5, 2019 | The Yavapai County Attorney finds no basis for criminal liability for Uber | CNBC |
| November 19, 2019 | NTSB finds the operator's distraction the probable cause, with Uber's safety culture contributing | NTSB |
| July 28, 2023 | The backup operator pleads guilty to endangerment and receives three years of supervised probation | NPR |
Controls that failed
Uber Relied on a Human It Did Not Watch
| Control | Company | What failed | 137AI page |
|---|---|---|---|
| Object classification | Uber ATG | The system detected the pedestrian 5.6 seconds out but never classified her or predicted her path | Behavioral Envelopes |
| Emergency braking | Uber ATG | Automatic emergency braking was disabled in autonomous mode and left to the operator | Behavioral Envelopes |
| Operator oversight | Uber ATG | The company had no countermeasure for a backup operator watching her phone | Human Oversight |
Reporting
NTSB Investigated; No Reporting Rule Required It
| Rule | Status | Why |
|---|---|---|
| NHTSA Standing General Order 2021-01 | Not in force | The Standing General Order on automated vehicle crash reporting started in June 2021, three years later |
| NTSB investigation | Applied | NTSB investigated on its own authority and published report HAR-19/03 |
| Arizona testing rules | Applied | Arizona's governor suspended Uber's testing permission eight days after the crash |
Every rule tracked is on Incident Reporting Rules and Registries.
Response
Arizona Suspended Testing and the Operator Was Charged
- Regulators and courts: Arizona suspended Uber's testing on March 26, 2018. Yavapai County declined to charge Uber in March 2019. NTSB adopted its findings on November 19, 2019. The backup operator pleaded guilty to endangerment in July 2023 and received three years of supervised probation.
- Remediation: Uber halted its self-driving tests and left Arizona.
Record
Incident Record
- Incident ID
- 2018-03-UBER-TEMPE
- AI Incident Database
- Incident 4
- Sources
- NTSB investigation HWY18MH010 and report HAR-19/03 (November 2019); CNBC (March 2019); NPR (July 2023)
- Last verified
- October 2026